How We Handle Your Data and Your Files

1. Introduction

Clipping Area (referred to as "we", "us", or "the Company") provides professional photo and video editing services, including clipping path, background removal, ghost mannequin, image masking, photo retouching, color correction, and related creative production services, to clients worldwide.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your personal data and the images or files you send us for editing. By using our website or services, you agree to the practices described in this policy.

This policy applies to visitors of clippingarea.com, and to clients who submit images, files, or personal information to us for editing services.

2. Information We Collect

We collect information in the following categories:

Information you provide directly

• Contact details, including name, email address, phone number, and company name, when you submit an inquiry, request a free trial, or place an order.
• Billing information necessary to process payment for services.
• Images, video files, and any related project notes or briefs you upload for editing.
• Communications you send us, including emails, chat messages, and support requests.

Information collected automatically

• Basic technical data such as IP address, browser type, device type, and pages visited on our website, typically collected through standard web server logs and analytics tools.
• Cookies and similar technologies as described in the Cookies section below.

3. How We Use Your Information

We use the information we collect to:

• Provide, deliver, and support the editing services you request.
• Communicate with you about orders, quotes, invoices, and support inquiries.
• Improve our website, services, and internal workflows.
• Send occasional updates about our services, unless you opt out.
• Comply with legal obligations and enforce our terms of service.

We do not sell your personal information or your uploaded images to third parties.

4. How We Handle Your Images and Files

The images and video files you send us for editing are treated as confidential client material. Specifically:

• Access to your files is limited to the editors and reviewers actively working on your order.
• We do not use your uploaded images to train public or third party AI models.
• We do not display, publish, or share your images publicly without your explicit permission, and we honor requests to keep unreleased or embargoed content confidential.
• Non disclosure agreements (NDAs) are available on request and are standard practice for enterprise and sensitive projects.
• Files are retained only as long as necessary to complete your order and provide revisions, after which they can be deleted from our systems at your request.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and improve performance. These may include:

• Essential cookies, needed for the website to function correctly.
• Analytics cookies, which help us understand aggregate visitor behavior so we can improve the site.
• Preference cookies, which remember choices you have made, such as language or display settings.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

6. Third-Party Services

We may use trusted third party providers to help operate our business, such as payment processors, email delivery services, cloud storage providers, and website analytics tools. These providers only receive the information necessary to perform their function and are expected to handle it securely and in accordance with applicable law.

We do not share your personal information or your image files with third parties for their own marketing purposes.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information and files against unauthorized access, loss, misuse, or alteration. This includes secure file transfer methods, restricted internal access controls, and limiting file access to the team working on your specific account.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security, and you should also take care to use secure channels when sending sensitive files.

8. Data Retention and Deletion

We retain personal information and project files for as long as necessary to fulfill the purposes described in this policy, including providing services, handling revisions, and meeting legal or accounting obligations.

You may request that we delete your personal information or uploaded files at any time after your order is complete, subject to any legal retention requirements we may have (for example, invoicing records for tax purposes).

9. International Data Transfers

Clipping Area operates from Bangladesh and serves clients worldwide. This means your information and files may be transferred to, stored in, and processed in a country other than the one in which you are located.

Where required by law, we take steps intended to ensure that such transfers comply with applicable data protection requirements.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, which can include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information or uploaded files.
• Object to or restrict certain processing of your information.
• Request a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe and in accordance with applicable law.

11. Children's Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. AI and Automated Processing

We use AI assisted tools to speed up certain repetitive editing steps, such as initial background removal or image enhancement. AI is never used as a replacement for human judgment: every file is reviewed and finished by a trained editor before delivery.

Your uploaded images are not used to train public or third party AI models, and AI processing of your files is limited to accelerating the editing workflow for your specific order.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

• Email: info@clippingarea.com
• Phone: +880 1736 333734
• Address: Zirabo, Ashulia, Savar, Dhaka, Bangladesh