Everything You Need to Know Before You Order
Answers on pricing, turnaround, quality guarantees, security, and how our AI plus human workflow actually works. Search below or browse by category.
General
6 questionsWe offer clipping path, background removal, ghost mannequin, image masking, photo retouching, color correction, shadow making, ecommerce photo editing, raster to vector conversion, AI photo editing, and video editing, along with specialized retouching for jewelry, footwear, cars, weddings, and more.
We have been editing images professionally since 2014, with a team of 50 plus certified professionals serving clients in over 100 countries.
Ecommerce brands, fashion labels, photographers, real estate agencies, marketing agencies, jewelry brands, automotive dealers, and wedding photographers all use our services.
Yes. We offer photo editing across every major category, plus video editing including cutting, color grading, motion graphics, and platform formatting.
Yes. Many agencies and studios use us as a white label editing partner, so their clients see the agency brand while we handle the editing behind the scenes.
A decade of production experience, one consistent quality standard at any volume, human editors reviewing every file, and a dedicated point of contact who knows your account.
Pricing & Ordering
6 questionsPricing depends on the service and complexity, starting around 0.25 to 0.29 USD per image for basic background removal and going up for specialized work like jewelry, high end retouching, or restoration. Each service page lists specific starting prices.
Yes. Bulk orders receive discounted per image pricing, and we offer custom quotes for large or ongoing catalogs.
No. We accept orders of any size, from a single image to full catalogs of thousands of files.
Send us your images through our free trial page or contact form, along with your brief, and we will confirm scope and pricing before starting work.
We accept standard payment methods including bank transfer and major payment platforms. Contact us for details specific to your region and order size.
Yes. Many clients with recurring editing needs set up an ongoing plan with us rather than placing individual orders each time.
Turnaround & Delivery
6 questionsStandard turnaround is 12 to 24 hours for most services, with some specialized categories like restoration or high end retouching taking longer. Rush options are available for urgent orders.
Yes. We offer expedited turnaround for time sensitive orders, including same day delivery in many cases.
Large catalogs are delivered in staged batches so you can start using files before the full order completes, with the same consistent standard applied throughout.
We deliver JPG, PNG, TIFF, and layered PSD, and can match any specific format or resolution requirement you have.
Files are delivered through secure download links, cloud storage, or FTP, whichever method works best for your workflow.
Yes, slightly. During extremely high volume periods like holiday season, turnaround may extend a little, and we communicate any change in advance.
Quality & Revisions
6 questionsYes. New clients can send a few sample images for a free trial edit, so you can judge our quality before committing to a paid order.
We offer unlimited revisions until the result matches your brief. If something still is not right, we will make it right or refund the work.
Every file passes a documented quality control review against your brief before delivery, and we follow written brand guidelines so a hundredth image matches the first.
Real, trained editors handle your images. We use AI to speed up certain repetitive steps, but every file is reviewed and finished by a human before it ships.
Yes. Send us reference images or a style guide and we will match tone, color, and retouch strength to that style.
Yes. If a delivered image does not meet the agreed brief, we revise it at no additional cost until it does.
Security & Confidentiality
6 questionsYes. Files are transferred and stored securely, and access is limited to the team working on your specific account.
Yes. We sign non disclosure agreements on request, which is standard for enterprise clients and sensitive campaigns.
No. We never display client work publicly without explicit permission.
We can delete your files from our systems on request after delivery, and we do not retain files longer than necessary for quality assurance.
No. Client images are not used to train any public or third party AI models.
Unreleased campaigns are handled under strict confidentiality with a limited team, and NDAs are standard practice for this kind of work.
AI & Technology
6 questionsYes, selectively. AI accelerates repetitive first pass work like background removal and enhancement, while trained editors handle the judgment work of edges, color, and finishing.
No. Every AI assisted file is reviewed and refined by a human editor before delivery, which is exactly how we avoid the plastic skin and warped edges raw AI output often produces.
Yes, on suitable tasks. AI cuts working time on repetitive steps significantly, which is part of why we can offer competitive pricing at high volume.
Usually yes for tasks AI handles well. Complex images that need heavy hand work are priced at standard rates, so you get the most cost effective mix for each image.
Yes. We use generative AI to create clean studio or lifestyle scenes, then correct light, shadow, and color by hand so the composite looks real.
No. We do not offer fully automated editing without human review, since that is exactly the gap where quality problems appear.
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Still have a question?
Send us your images and a quick note on what you need. We will confirm scope, pricing, and turnaround before any work begins, and a free trial edit is always available for new clients.